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FAQ
Questions, answered.
How long does shipping take?
Standard shipping is 2-5 business days within Indonesia. International orders take 7-14 days.
Are products authentic?
Yes. Every item is verified by our authentication experts before being shipped.
How do returns work?
You have 30 days to return unused items with original packaging. Returns are free for ZANEXT members.
When do new drops launch?
Drops happen every Thursday at 10 AM WIB. Members get 24-hour early access.
Do you ship internationally?
Yes, we ship to most countries. Shipping fees and tax vary by location.